Privacy Policy

Last Updated: February 5, 2026

1. Introduction

Olifant Collab (“we”, “us”, “our”) operates the Toekomsrus Hub platform This Privacy Policy explains how we collect, use, and protect your personal information in compliance with the Protection of Personal Information Act (POPI Act) of South Africa.

We are committed to protecting your privacy and handling your data with care and respect.

2. Information We Collect

When you register or use our platform, we collect the following information:

  • Full name
  • WhatsApp number
  • Location (street/area within Toekomsrus)
  • Services you offer (if you’re a service provider)
  • Services you request (if you’re a service seeker)
  • Communication history on our platform
  • User interactions and platform usage data

3. How We Use Your Information

Your information is used to:

  • Connect service providers with service seekers in our community
  • Display your services on our public task board (name, location, service type)
  • Communicate with you via WhatsApp about service requests and platform updates
  • Improve and develop our platform services
  • Ensure safety and accountability in our community
  • Comply with legal obligations
  • Send occasional platform updates and community news (you can opt out)

4. Information Sharing and Public Display

What is Public:

  • Your name (first name and last initial, or as you provide)
  • General location (street/area, not exact address)
  • Services you offer
  • Service availability

What is Private:

  • Your full WhatsApp number is shared ONLY when a specific service request is made
  • Your exact physical address
  • Your full contact details
  • Communication history

Third Parties: We do NOT sell your information to third parties. We only share information with:

  • The specific person requesting your service (when you accept a job)
  • Service providers whose services you request
  • Legal authorities if required by law

5. Your Rights Under POPI Act

You have the right to:

  • Access your personal information we hold
  • Correct any inaccurate or incomplete information
  • Request deletion of your information and account
  • Withdraw consent at any time
  • Object to processing of your information
  • Request restriction on how we use your data
  • Data portability – receive your data in a usable format

To exercise any of these rights, contact us at: info@olifantcollab.co.za

We will respond to your request within 30 days.

6. Data Security

We implement appropriate technical and organizational security measures to protect your information, including:

  • SSL/HTTPS encryption on our website
  • Secure server hosting in South Africa
  • Regular security updates and monitoring
  • Access controls and authentication
  • Firewall protection
  • Regular security audits

However, no internet transmission is 100% secure. We cannot guarantee absolute security but we continuously work to protect your data.

7. Data Retention

We retain your personal information for as long as:

  • You maintain an active account on our platform
  • Required for the purposes described in this policy
  • Required by South African law

Upon your request or account deletion, we will delete your information within 30 days, unless we are legally required to retain it.

8. Cookies and Tracking

Our website uses cookies to:

  • Remember your preferences
  • Improve website functionality
  • Analyze website traffic and usage
  • Enhance user experience

You can disable cookies in your browser settings, but this may affect website functionality. See our cookie consent banner for more details.

9. Children’s Privacy

Our platform is not intended for children under 18. We do not knowingly collect information from minors. If you believe a minor has provided us with information, please contact us immediately at info@olifantcollab.co.za.

10. WhatsApp Communication

When you use our WhatsApp-based service:

  • We communicate via your WhatsApp number
  • WhatsApp’s own privacy policy applies to messages sent through their platform
  • We do not store WhatsApp message content on our servers
  • We only record service request confirmations and reference numbers

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

When we make changes:

  • We will update the “Last Updated” date at the top
  • We will post the new policy on this page
  • For significant changes, we will notify you via WhatsApp or email

We encourage you to review this policy periodically.

12. International Data Transfers

Your data is stored on servers located in South Africa and is not transferred outside of South Africa except as necessary for platform operation (e.g., cloud backup services that comply with POPI Act requirements).

13. POPI Act Compliance Statement

Olifant Collab is committed to full compliance with the Protection of Personal Information Act (POPI Act, Act 4 of 2013).

Information Officer:
Contact: info@olifantcollab.co.za
Organization: Olifant Collab
Location: Toekomsrus, South Africa

14. Contact Us

For privacy-related questions, concerns, or requests:

Email: info@olifantcollab.co.za
WhatsApp: [082-3993943]
Address: Toekomsrus, South Africa

We take your privacy seriously and will respond to all inquiries promptly.

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